Terms governing the use of Sky Fast Telecom's internet services
Last updated: September 14, 2026
By subscribing to or using any internet service provided by Sky Fast Telecom ("we", "us", "our"), including new connections, package upgrades, renewals, or support services, you ("customer", "you") agree to be bound by these Terms & Conditions. If you do not agree, please do not subscribe to or use our services.
Sky Fast Telecom provides Fiber to the Home (FTTH) internet connectivity, new connection installation, package upgrades and renewals, technical support, troubleshooting, complaint resolution, and billing/customer support to residential and business customers in our serviceable areas.
You agree to provide accurate, current, and complete information (name, contact number, address) when registering for our services and to update us promptly if this information changes.
Our packages are intended for normal residential and business internet use. Sky Fast Telecom reserves the right to review usage in cases of network abuse, unauthorized resale/redistribution of the connection, or activity that negatively impacts network stability for other customers.
While we aim to provide continuous, reliable service, occasional interruptions may occur due to maintenance, technical faults, third-party infrastructure issues, weather, or circumstances beyond our reasonable control. We will make reasonable efforts to restore service promptly and to keep customers informed.
The connection may not be used for illegal activity, transmission of unlawful or harmful content, unauthorized network intrusion, or any activity that violates the laws of Pakistan or the rights of third parties. Violation may result in suspension or termination of service.
By subscribing to our services or contacting us, you consent to receive service-related communication (installation updates, renewal reminders, billing notices, and support responses) via phone call, SMS, or WhatsApp. You may opt out of non-essential communication at any time as described in our Privacy Policy.
Sky Fast Telecom will make reasonable efforts to provide reliable service but does not guarantee uninterrupted or error-free connectivity at all times. To the extent permitted by law, we are not liable for indirect or consequential losses arising from service interruptions beyond our reasonable control.
We may update these Terms & Conditions from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
These Terms & Conditions are governed by the laws of Pakistan, and any disputes shall be subject to the jurisdiction of the courts of Rawalpindi.
